隐私政策
更新日期:2026年3月24日
生效日期:2026年3月24日
引言
本政策由深圳市和为顺网络技术有限公司(以下简称“我们”或“IP-COM”)制定并发布。我们旗下提供包括但不限于IP-COM工程宝APP、IP-COM官网、IP-COM工程宝云平台及相关产品与服务(以下统称“本服务”)。我们深知个人信息对您的重要性,并会尽全力保护您的个人信息安全可靠。
请您在开始使用本服务前,务必仔细阅读并充分理解本政策。如您不同意本政策,您仍可进入本服务的浏览模式,但可能无法使用需要收集个人信息的核心功能。
注册地址:深圳市南山区西丽中山园路1001号TCL高新科技园E3栋1层A单元101房
联系方式:邮箱 marketing@ip-com.com.cn 或
400-665-0066
一、我们如何收集和使用您的个人信息
我们会遵循合法、正当、最小必要的原则,出于本政策所述的以下目的,收集和使用您的个人信息。
二、我们收集您个人信息的场景与对应信息
以下我们将逐一列明在您使用本服务的各项功能时,我们具体收集哪些个人信息:
(一)账号注册与登录
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功能场景:您注册或登录“工程宝”账号时。
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收集的个人信息:手机号码、验证码。如您通过第三方账号登录,我们还将获取您的昵称和头像。
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使用目的:完成账号注册与登录,识别您的身份,保障账号安全。
(二)自营商城服务
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功能场景:您浏览、搜索、购买自营商城中的产品时。
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收集的个人信息:
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浏览与购买行为:商品信息、订单编号、交易金额、支付时间;
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支付环节:银行卡号、手机号、验证码;
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收货环节:收货人姓名、联系电话、收货地址(含门牌号);
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订单通知:订单状态信息。
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使用目的:完成商品交易、支付、配送及售后通知。
(三)设备监控功能
设备监控功能是指您通过“工程宝”APP查看和管理已绑定设备的状态、运行情况、网络拓扑等信息。
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功能场景:
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查看设备列表、设备在线状态、设备运行参数;
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查看网络拓扑结构、设备连接关系;
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查看设备告警信息、日志记录。
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收集的个人信息:
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项目信息:项目名称、项目权限、项目状态、设备数量、项目创建时间、所属时区、项目场景、项目位置、项目分享信息、项目告警信息;
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设备信息:设备型号、设备序列号、固件版本、硬件版本、软件版版本、MAC地址、IP地址、管理地址、外网地址、设备上下联信息;
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网络信息:SSID、BSSID、信道、信号强度、连接设备列表。
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收集的非个人信息(运行状态数据):
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设备状态、内存使用率、端口状态、运行时长、流量统计、工作模式、拓扑信息、告警记录、系统日志。
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使用目的:为您提供设备状态监控、网络拓扑展示、故障告警推送等服务。
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特别说明:
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运行状态数据(如CPU使用率、流量等)属于设备性能数据,无法识别个人身份,我们仅用于向您实时展示设备运行情况,不会用于其他目的。
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所有监控数据均在您主动查看时通过设备获取,除故障分析外不主动上传至服务器。
(四)设备配置功能
设备配置功能是指您通过“工程宝”APP对已绑定的设备进行参数设置、网络配置、策略调整等操作。
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功能场景:
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修改设备名称、管理员密码、登录方式;
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配置Wi-Fi名称(SSID)、加密方式、射频配置;
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配置联网参数、无线配置、IP配置、射频配置、VLAN配置、DHCP配置、静态路由配置、端口映射、LED配置、设备密码配置、端口配置、设备服务配置;
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配置设备重启、恢复出厂设置、固件升级。
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收集的个人信息:
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设备配置信息:设备名称、管理员账号、Wi-Fi名称(SSID)、加密方式、信道设置、射频设置、配置联网参数、无线配置、IP配置、射频配置、VLAN配置、DHCP配置、静态路由配置、端口映射、LED配置、设备密码配置、端口配置、设备服务配置
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操作日志:配置变更记录、操作时间、操作来源。
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使用目的:实现您对设备的远程配置和管理,保存您的配置偏好,记录配置变更历史。
(五)设备维护功能
设备维护功能是指您通过“工程宝”APP对设备进行故障诊断、远程修复、日志导出等操作。
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功能场景:
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执行Ping检测、无线漫游检测、无线信号分析;
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导出设备诊断日志、故障报告;
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执行远程重启、恢复配置;
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提交故障反馈、在线客服咨询。
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收集的个人信息:
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诊断信息:Ping检测结果、漫游测试数据、信号强度图谱、信道干扰分析数据;
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日志信息:设备运行日志、错误日志、崩溃日志;
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反馈信息:您提交的故障描述、截图、视频、联系方式(手机号、邮箱);
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位置信息:执行扫描时的地理位置信息(用于记录信号覆盖位置)。
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使用目的:帮助您诊断网络故障,提供远程技术支持,优化设备性能。
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特别说明:网络扫描和连接检测功能仅在您主动触发时执行,扫描与检测结果仅用于本设备展示,不上传至服务器(除非您主动分享)。
(六)组件功能
组件功能是指“工程宝”APP中集成的基础功能模块,用于支撑设备管理、数据展示、用户交互等核心能力。
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功能场景:
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设备列表组件:展示您绑定的所有设备,支持按名称、类型、状态筛选;
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网络拓扑组件:以图形化方式展示设备间的连接关系;
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数据统计组件:展示设备流量统计、用户访问统计、告警统计;
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消息推送组件:向您推送设备告警、系统通知、活动提醒。
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收集的个人信息:
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设备列表组件:设备名称、设备型号、设备序列号、在线状态;
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网络拓扑组件:设备MAC地址、设备IP地址、设备间连接关系;
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数据统计组件:流量使用数据、告警次数、用户访问记录;
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消息推送组件:设备告警内容、系统通知内容、推送记录。
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使用目的:为您提供直观的设备管理界面、数据可视化展示和实时消息通知。
(七)探索功能
探索功能是指您通过“工程宝”APP对网络环境进行主动探测、扫描分析、信号检测等操作,帮助您发现网络问题或优化网络部署。
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功能场景:
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网络扫描:扫描周围Wi-Fi信号,分析信道占用、信号强度;
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设备发现:扫描局域网内在线设备,识别设备类型、IP地址、MAC地址;
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信号检测:检测无线信号覆盖范围、漫游切换时延;
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项目探索:在新建项目或虚拟体验项目中,探索设备配置方案。
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收集的个人信息:
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网络扫描信息:扫描到的Wi-Fi名称(SSID)、BSSID、信道、信号强度、加密方式;
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设备发现信息:局域网内设备的IP地址、MAC地址、设备类型(如识别为AP、交换机、摄像头等);
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信号检测信息:信号强度变化曲线、漫游切换时间、丢包率;
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位置信息:执行扫描时的地理位置信息(用于记录信号覆盖位置)。
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使用目的:帮助您分析网络环境、发现潜在问题、优化设备部署位置。
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特别说明:网络扫描和设备发现功能仅在您主动触发时执行,扫描结果仅用于本设备展示,不上传至服务器(除非您主动分享)。
(八)个人资料与认证管理
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功能场景:
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设置个人头像、昵称、性别;
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个体工程商认证:提交姓名、身份证号码、身份证照片、常住地址;
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企业工程商认证:提交公司名称、统一社会信用代码、营业执照照片、法人代表姓名、法人身份证号码、公司电话、经营地址;
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原会员中心:提交公司名称、公司位置、姓名、电话、邀请码。
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收集的个人信息:如上所列。
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使用目的:完善您的个人资料,进行工程商身份认证,用于项目授权、设备采购、技术支持等场景。
(九)钱包与银行卡管理
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功能场景:
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我的钱包:查看余额、交易记录;
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绑定银行卡:输入银行卡号、开户行、预留手机号、验证码;
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支付场景:使用银行卡进行支付。
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收集的个人信息:银行卡号、开户行、预留手机号、验证码、交易记录。
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使用目的:实现账户充值、提现、支付等功能。
(十)收货地址管理
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功能场景:新增、编辑、删除收货地址。
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收集的个人信息:收货人姓名、联系电话、所在地区、详细地址(含门牌号)。
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使用目的:用于商城订单配送。
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特别说明:详细地址为个人敏感信息,我们将在您填写时同步告知使用目的。
(十一)相机、相册与存储
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功能场景:
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拍照上传:头像、实名认证、企业认证、交付报告页眉Logo、在线客服、意见反馈;
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扫码识别:设备二维码、产品添加;
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相册识别:从相册中选择二维码图片添加设备。
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收集的个人信息:照片、视频、存储卡中的文件。
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使用目的:实现图片上传、二维码扫描、文件保存、设备添加功能。
(十二)麦克风
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功能场景:您在“在线客服”中使用语音输入功能时。
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收集的个人信息:语音信息。
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使用目的:实现语音消息发送,提升客服沟通效率。
(十三)剪切板信息
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功能场景:您分享或接收项目信息时。
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收集的个人信息:剪切板中的口令、分享码、链接。
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使用目的:实现跳转、分享、活动联动等功能。
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特别说明:我们仅在本地识别剪切板内容,不会将剪切板中的其他信息上传至服务器。
(十四)应用进程信息
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功能场景:应用运行期间。
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收集的个人信息:应用进程状态(是否处于前台/后台)。
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使用目的:进行用户活跃度统计分析,优化服务体验。
(十五)安全保障与日志信息
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功能场景:您使用本服务过程中。
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收集的个人信息:
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设备信息:设备型号、操作系统版本、Android
ID、BSSID、SSID、IP地址;
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日志信息:崩溃数据、异常服务数据、使用频率、性能数据。
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使用目的:保障账号安全、系统稳定运行、故障排查。
(十六)传感器信息
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功能场景:您使用“扫一扫”功能时。
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收集的个人信息:实现二维码识别所必需的传感器信息。
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使用目的:完成二维码扫描识别。
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特别说明:我们仅收集必要的传感器信息,不收集全部传感器信息。
三、个人敏感信息的处理
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对于以下个人敏感信息,我们将以加粗字体在本政策中显著标识,并在收集时通过弹窗或页面说明同步告知您使用目的,征得您的单独同意:
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身份证信息(个体/企业工程商认证时)
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银行卡号(绑定银行卡或支付时)
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详细地址(收货地址填写时)
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地理位置信息(定位权限申请时)
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统一社会信用代码(企业工程商认证时)
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营业执照照片(企业工程商认证时)
四、系统权限申请与使用说明
我们仅在您使用具体功能时,向您申请系统权限,并同步告知目的。您可随时在设备设置中撤回授权。
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位置权限:用于项目创建、无线检测、地址填写、探索功能中的Ping检测、无线漫游检测、无线信号分析。拒绝后仅无法自动定位,您可手动输入。
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相机权限:用于扫码、拍照上传、实名认证、企业认证。拒绝后将无法使用扫码与拍照功能。
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存储权限:用于上传图片、下载报告、导出诊断日志。拒绝后将无法上传或保存文件。
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麦克风权限:用于在线客服语音输入。拒绝后将无法使用语音输入。
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本地网络权限:用于设备发现与连接、网络扫描。拒绝后可能影响设备绑定和探索功能。
五、我们如何使用Cookie和同类技术
为确保我们的网站正常运作,我们会在您的计算机或移动设备上存储名为Cookie的小型数据文件。Cookie通常包含标识符、站点名称以及一些号码和字符。我们使用Cookie主要为了改善用户体验,帮助您简化重复填写信息的流程。
您可以根据自己的偏好管理或删除Cookie。您可以清除计算机上保存的所有Cookie,大部分网络浏览器都设有阻止Cookie的功能。但如果您这么做,则需要在每一次访问我们的网站时更改用户设置。
六、我们如何共享、转让、公开披露您的个人信息
(一)共享
我们不会与任何公司、组织和个人分享您的个人信息,但以下情况除外:
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在获取明确同意的情况下共享:获得您的明确同意后,我们会与其他方共享您的个人信息。
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与授权合作伙伴共享:仅为实现本政策中声明的目的,我们的某些服务将由授权合作伙伴提供。我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息,并且只会共享提供服务所必要的个人信息。我们的合作伙伴包括:
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物流服务提供商:为完成订单配送,我们会将您的收货信息共享给物流公司。
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支付服务提供商:为完成交易支付,我们会将您的银行卡信息共享给支付机构。
(二)转让
我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:
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在获取明确同意的情况下转让;
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在涉及合并、收购或破产清算时,如涉及个人信息转让,我们将会要求新的持有您个人信息的公司、组织继续受本政策的约束,否则我们将要求该公司、组织重新向您征求授权同意。
(三)公开披露
我们仅会在以下情况下,公开披露您的个人信息:
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获得您明确同意后;
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基于法律的披露:在法律、法律程序、诉讼或政府主管部门强制性要求的情况下,我们可能会公开披露您的个人信息。
(四)第三方SDK
为保障服务的稳定运行,我们可能会接入第三方SDK。我们会在本政策的附录中逐一列明第三方SDK的名称、使用目的、收集的个人信息类型、SDK厂商及联系方式。您可通过“我的-账号管理-第三方共享清单”随时查阅。
七、我们如何保护和保存您的个人信息
(一)技术安全措施
我们已使用符合业界标准的安全防护措施保护您提供的个人信息,防止数据遭受未经授权访问、公开披露、使用、修改、损坏或丢失。具体包括:
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在传输过程中使用HTTPS协议,并对SSL证书的有效性和完整性进行严格校验;
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采用防代理、防VPN机制,防止常见抓包行为;
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对敏感接口数据进行加密处理。
(二)管理安全措施
我们建立专门的管理制度、流程和组织以保障信息的安全:
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设立严格的数据使用和访问制度,采用严格的数据访问权限控制和多重身份认证技术;
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采取专门的数据和技术安全审计,设立日志审计和行为审计多项措施;
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加强安全意识,定期举办安全和隐私保护培训课程。
(三)存储地点与期限
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存储地点:我们将在中华人民共和国境内存储您的个人信息,不会向境外传输。
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存储期限:我们只会在达成本政策所述目的所需的期限内保留您的个人信息,除非法律法规另有规定(如《电子商务法》要求交易信息保存不少于3年)。在您注销账号后,我们将停止使用并删除您的个人信息。
(四)安全事件处置
在不幸发生个人信息安全事件后,我们将按照法律法规的要求,及时向您告知安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况以邮件、信函、电话、推送通知等方式告知您。
八、您的权利
按照中国相关的法律、法规、标准,我们保障您对自己的个人信息行使以下权利:
(一)访问您的个人信息
您有权访问您的个人信息,法律法规规定的例外情况除外。您可通过“我的-账号管理-个人信息管理”访问您的账号信息、设备信息、订单信息、认证信息等。
(二)更正您的个人信息
当您发现我们处理的关于您的个人信息有错误时,您有权要求我们作出更正。您可通过“我的-账号管理-个人信息管理”自行更正,或通过客服联系我们。
(三)删除您的个人信息
在以下情形中,您可以向我们提出删除个人信息的请求:
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如果我们处理个人信息的行为违反法律法规;
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如果我们收集、使用您的个人信息,却未征得您的同意;
-
如果我们处理个人信息的行为违反了与您的约定;
-
如果您不再使用我们的产品与服务,或您注销了账号;
-
如果我们不再为您提供产品或服务。
(四)获取个人信息副本
您有权获取您的个人信息副本。您可通过发送邮件至
ip-com@ip-com.com.cn 申请,我们将在15个工作日内为您提供。
(五)撤回同意
您可以通过以下方式撤回同意:
-
系统权限撤回:通过设备设置关闭相关系统权限;
-
功能撤回:通过删除信息、关闭某项服务或功能撤回授权;
-
账号注销:通过注销账号撤回全部授权。
请您理解,当您撤回同意或授权后,我们无法继续为您提供撤回同意或授权所对应的服务,但不会影响此前基于您的授权而开展的个人信息处理。
(六)注销账户
您可通过“我的-账号管理-注销账号”提交注销申请。注销后,我们将停止为您提供产品或服务,并依据您的要求删除您的个人信息,法律法规另有规定的除外。对于需要人工处理的,我们将在15个工作日内完成。
(七)响应您的上述请求
为保障安全,您可能需要提供书面请求,或以其他方式证明您的身份。我们可能会先要求您验证自己的身份,然后再处理您的请求。我们将在15个工作日内作出答复。如您不满意,还可以通过本政策第十条的联系方式投诉。
(八)逝者近亲属权利
如自然人用户死亡,其近亲属可通过发送邮件至
ip-com@ip-com.com.cn
联系我们,对逝者个人信息行使查阅、复制、更正、删除等权利。
九、我们如何处理未成年人的个人信息
我们不会在未征得监护人同意的前提下收集未成年人的个人信息。如您是未成年人,请在监护人指导下使用本服务。如您为未成年人的监护人,当您对您所监护的未成年人的个人信息有疑问时,请通过本政策第十条的联系方式与我们联系。
十、如何联系我们
如您对本政策或个人信息处理有任何疑问、意见或建议,或需行使您的权利,可通过以下方式联系我们:
邮箱:ip-com@ip-com.com.cn
电话:400-665-0066
地址:深圳市南山区西丽中山园路1001号TCL高新科技园E3栋1层A单元101房
我们将在15个工作日内回复您的请求。如您对我们的回复不满意,特别是我们的个人信息处理行为损害了您的合法权益,您还可以向网信、电信、公安及市场监督管理局等监管部门进行投诉或举报。
十一、本政策如何更新
本政策可能适时更新。未经您明确同意,我们不会限制您按照本政策所应享有的权利。对于重大变更,我们会以弹窗、推送通知、发送电子邮件等形式通知您。
重大变更包括但不限于:
-
我们的服务模式发生重大变化(如处理个人信息的目的、类型、方式等发生变化);
-
我们在所有权结构、组织架构等方面发生重大变化;
-
用户信息共享、转让或公开披露的主要对象发生变化;
-
您使用我们服务时权利及其行使方式发生重大变化;
-
我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化;
-
用户信息安全影响评估报告表明存在高风险时。
附录:第三方SDK清单
本服务下,我们接入的第三方SDK及开源库说明公示如下。我们会对接入的第三方进行严格检测,并对您及时公开说明接入SDK的最新情况。您可通过“我的-关于我们-第三方共享清单”随时查阅。
1. 华为HMS(Dynamic Ability SDK、MLKitCommonSDK、华为统一扫码SDK)
使用目的:为开发者应用提供码生成或扫码等能力
收集个人信息类型:您主动提交的数据(图片、文本)、传感器信息(加速度传感器、光照传感器)、网络信息、应用信息、设备信息、运营商信息(运营商的名称)、系统信息(系统设置、系统属性、设备型号、操作系统)和Wi-Fi信息(Wi-Fi状态)。
SDK厂商:华为软件技术有限公司
联系方式:https://www.huawei.com/cn/
隐私政策链接:https://developer.huawei.com/consumer/cn/doc/HMSCore-Guides/sdk-data-security-0000001050043971
2. U-App移动统计
使用目的:用户行为数据统计分析:日活、月活、下载量、注册量、线上异常日志收集
收集个人信息类型:设备信息、粗略位置、用户设备型号/品牌、操作系统及系统版本号、分辨率
、手机号码IMEI/MAC/Android
ID/IDFA/OpenUDID/GUID/SIM卡 IMSI/ICCID/IP。
SDK厂商:友盟+
联系方式:https://www.umeng.com/
隐私政策链接:https://www.umeng.com/page/policy
3. 阿里云播放器SDK-Android
使用目的:视频播放
收集个人信息类型:UUID、设备型号、IP地址、WIFI状态、运营商信息。
SDK厂商:阿里云计算有限公司
联系方式:https://www.aliyun.com/
隐私政策链接:https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112151438_20307.html?spm=a2c4g.11186623.0.0.659c431azJ1Kko8
4. 微信Open SDK
使用目的:实现微信分享与收藏、微信登录功能
收集个人信息类型:用户主动选择的图片/内容、微信头像、昵称信息、OpenId.
SDK厂商:腾讯科技(深圳)有限公司
联系方式:https://developers.weixin.qq.com/community/homepage
隐私政策链接:https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8
5. FaceBook SDK
使用目的:实现facebook账号登录、分享功能
收集个人信息类型:姓名、用户唯一标识、头像、性别、年龄范围、地区/语言、电子邮箱、设备信息、IP地址、地理位置。
SDK厂商:Meta Platforms, Inc.
联系方式:https://www.facebook.com
隐私政策链接:https://www.facebook.com/privacy/policy
6. Twitter SDK
使用目的:实现推特账号登录、分享功能
收集个人信息类型:用户名、用户唯一标识、头像、电子邮箱、设备信息、IP地址、地理位置、Wi-Fi信息。
SDK厂商:X Corp.
联系方式:https://twitter.com
隐私政策链接:https://twitter.com/en/privacy
7. XLog
包名:com.elvishew
使用目的:格式化打印日志信息
收集个人信息类型:设备ID
收集信息方式:API获取本机信息
开源地址:https://github.com/elvishew/xLog
8. Realm
包名:io.realm:realm-gradle-plugin
使用目的:本地数据存储
收集个人信息类型:设备ID
收集信息方式:API获取本机信息
开源地址:https://github.com/realm/realm-java
9. RxJava
包名:io.reactivex.rxjava2
使用目的:简化异步编程、处理事件流于数据流
收集个人信息类型:网络信息,IP地址,设备品牌,设备型号,设备名称
收集信息方式:使用加密技术来确保您的数据在传输过程中保持私密性
开源地址:https://github.com/ReactiveX/RxJava
10. Glide
包名:com.github.bumptech.glide
使用目的:应用内图片预览、加载
收集个人信息类型:获取本地缓存图片文件,个人信息处理
收集信息方式:使用加密技术来确保您的数据在传输过程中保持私密性
开源地址:http://bumptech.github.io/glide/
11. JZVideo
包名:cn.jzvd
使用目的:用于兼容播放音频和视频
收集个人信息类型:获取网络信息,IP地址,设备品牌,设备型号,设备名称,操作系统版本,屏幕尺寸
收集信息方式:使用加密技术来确保您的数据在传输过程中保持私密性
开源地址:https://github.com/Jzvd/JZVideo
12. Retrofit2
包名:com.squareup.retrofit2
使用目的:用于发送请求,下载网络文件,访问网页
收集个人信息类型:网络信息,IP地址,设备品牌,设备型号,设备名称,操作系统版本
收集信息方式:使用加密技术来确保您的数据在传输过程中保持私密性
开源地址:https://github.com/square/retrofit
13. Apache相关库
包名:org.apache.poi、org.apache.commons、org.json、com.jcraft、org.connectbot
使用目的:辅助开发、数据转换、加解密工具集、文件处理
收集个人信息类型:获取设备信息
收集信息方式:使用加密技术来确保您的数据在传输过程中保持私密性
隐私链接地址:https://www.apache.org/、http://www.apache.org/licenses/LICENSE-2.0
14. Chromium SDK
包名:org.Chromium
使用目的:谷歌公司提供的辅助开发工具,用于分享功能实现
收集个人信息类型:获取本地剪切板内容、设备版本、IMSI、设备应用安装列表、网络设备制造商、MAC地址、网络运营商、Wifi信息、位置信息、手机制造商、ssid、bssid、IMEI
收集信息方式:使用加密技术来确保您的数据在传输过程中保持私密性
隐私链接地址:https://policies.google.cn/privacy?hl=zh-CN#infocollect
15. UI相关三方库:
com.github.CymChad(列表适配器):
https://github.com/JackiePenghe/BaseRecyclerViewAdapterHelper
com.scwang.smartrefresh(下拉刷新):https://github.com/scwang90/SmartRefreshLayout
com.jakewharton(事件绑定):https://github.com/JakeWharton/butterknife
com.contrarywind:Android-PickerView(地区选择):
https://github.com/Bigkoo/Android-PickerView、
com.orhanobut(弹窗):https://github.com/orhanobut/dialogplus
com.github.PhilJay(统计图):https://github.com/wupojung/MPChartLib、
com.flyco.tablayout(选项卡):https://github.com/H07000223/FlycoTabLayout
com.geyifeng.immersionbar(沉浸导航栏):https://github.com/gyf-dev/ImmersionBar、
com.github.getActivity:ToastUtils(吐司提示):https://github.com/getActivity/Toaster
com.airbnb.android:lottie(动画):https://github.com/airbnb/lottie-android
com.github.lihangleo2(阴影):https://github.com/lihangleo2/ShadowLayout
com.haibin:calendarview(日历):https://github.com/huanghaibin-dev/CalendarView
使用目的:提升开发效率和用户使用体验
收集个人信息类型:获取设备标识信息,屏幕尺寸
收集信息方式:API接口调用
16. 官方内置Api:Android(AndroidX相关库、AndroidX Support Library、Android Support Library
Compat、Android Open Source
Project、kotlin相关库、JavaWriter、javax inject、org.jetbrains.kotlinx)
使用目的:利用系统内置Api快速实现版本间类库的兼容、不同版本之间的对比、线程管理、系统基础组件UI、系统生命周期、文件管理、线程、定位等基础能力
收集信息方式:系统API
官方链接:https://developer.android.google.cn/index.html、
https://kotlinlang.org/api/latest/jvm/stdlib/kotlin.reflect/
Privacy Policy
IP-COM Networks Co., Ltd. (hereinafter referred to as
"IP-COM") takes your personal data and privacy very seriously. Please
carefully read, understand and agree to this Policy before you submit any of
your personal or private data to IP-COM.
This Policy provides major policies of IP-COM on your personal and
private data; however, it is hardly possible to eliminate all doubts about data
processing with a simple policy. Therefore, IP-COM may provide additional
information exclusive to certain customer products or services as a supplement
to this Policy, so that customers will be informed if personal data is
processed for special purposes. Please note other forms of such notifications
when you use IP-COM products or services.
Please carefully read and thoroughly understand this Privacy
Policy before using IP-COM products and services, and use relevant products and
services only after you are sure that you have fully understood and agreed to
it.
1. Our collection of your personal information
1.1 When you create an account, purchase or register a product or
service
If you submit an application online to create an account or
purchase or register any of our products or services, including such
applications as fulfillment of your purchase orders, delivery of your products
or services, product activation or verification, making of changes at your
request, provision of technical support, or license renewal, we may require you
to provide corresponding personal data, such as your name, email address, mobile
number, delivery address, product information, purchase time, and payment
method to facilitate order processing, product download and service
acquisition.
1.2 When you
upgrade a service
IP-COM may collect
the system and application information of your client to timely inform you of
any available system and application updates. Information collected for such
purpose includes such items as device name, system and application version,
operating system and browser version, and regional and language settings. The
above information is limited to be used by IP-COM only to notify you that
application updates are available.
1.3 When you
locate a fault
If an exception
occurs to your device or application, and you choose to send relevant
information to IP-COM and require IP-COM or its partners to provide fault
analysis services, IP-COM may collect such information as device model,
application name and version, device ID, and error log.
1.4 We will
collect and use the corresponding personal information based on the specific
function you select:
1.4.1 When you
bind your device for using any IP-COM products and services, we will collect
the product serial number and product verification code you bound. Such
information is the unique basic product information that must be collected for
binding the product and further providing relevant services for you.
1.4.2 When you are
installing the software and using relevant products and services, to ensure
your account security, we will request permission for your phone status for
receiving and recording the International Mobile Equipment Identity (IMEI) of
your phone. Please understand that such information can identify the client you
bound and is collected to ensure safe and normal service operation. You can
choose not to grant such permission, which however, will result in the failure
to identify the client you bound.
1.4.3 When you use
our application to scan a QR code or take a picture, we will request permission
for your device camera. After granting the camera permission, you may use this
function to perform such operations as scanning a QR code, taking pictures, and
performing authorized face recognition in certain scenarios. Please be aware
that we will only acquire this permission when your active authorization is
given, and will present you the shooting interface.
1.4.4 When you
select a picture with a recognizable QR code from your phone album, we need to
acquire your album/storage permissions to identify and obtain device type and
device SN to complete adding;
1.4.5 When you use
a value-added service, we will collect your personal information directly
related to the service purpose, and will inform you of the specific service
purpose and information contents with a service description or service
regulation. Such information must be collected for our provision of various
value-added services. If you refuse, you may not be able to use relevant
services properly.
1.5 Security
protection and maintenance service
To meet the basic
requirements of such laws and regulations as the Cybersecurity Law and the
provision of services, and protect your account and system operation security,
we will collect relevant information generated during your use of our products
and/or services, including:
1.5.1 When you use
our services to manage the device you bound, we will automatically receive and
record information of the device, including type, model, firmware number, MAC
address, system version number and system settings. We, relying on such
information, provide services for you and ensure the safe operation of the
device. For instance, when the system is set to allow automatic device upgrades
(enabled by default for some devices), we will automatically install and run
the upgrade package when an upgrade package is available to ensure your device
and the software you are using are always effectively matched.
1.5.2 To help us
better understand the operation of the software and relevant services and
ensure operation and service security, we may record web log information and
such information as the frequency of using the software and relevant services,
crash data, error reporting or abnormal service data, system operation status
of abnormal device, overall installations and usage, and performance data.
1.6 Location-based
services
When you require
using services based on geographic location information, for instance, IP-COM
may collect, use and process the precise or rough geographic location data of
your device for provision of the said services. The collected information
includes your device account, type, model, and the real-time geographic
location of your device. The location information is collected anonymously to
provide and improve location-based products and services.
1.7 Collection and
use of non-personal information
Non-personal
information refers to information that cannot identify a specific individual,
including the number of visitors to our website and the number of hits on our
web page. IP-COM will collect such information to know how users use our
website, products or services, so that we can improve ourselves to meet
customer needs. IP-COM may decide whether to collect, use, transfer or disclose
non-personal information for any other purposes at its own discretion.
2 Our use of your
personal information
When we need to
perform our obligations to you under the user agreement and/or service
contract, or the legal obligations we are bound by, or we think it is necessary
to protect the legitimate interests of us or third parties through evaluation,
we will, with your consent, process your personal information for the purpose
described herein. We will use your personal information in strict compliance
with this Policy and its updates.
2.1 We will use
your personal information according to the following rules:
2.1.1 We will use
it in accordance with the provisions of this Policy and to realize the
corresponding product and/or service functions.
2.1.2 We may
integrate and use your personal information and/or other information legally
obtained by us related to the use of your services or products (hereinafter
referred to as "Other Information") to prevent, detect and
investigate frauds, infringements, security hazards, and illegal acts or acts
breaching agreements with us or our affiliates.
2.2 Please note
that all personal information you provide or authorize us to collect when you
are using our products and/or services will continue to be authorized to use by
us during your use of our products and/or services unless you delete or refuse
our collection through account settings or system settings. When you close your
account, we will stop using and delete your personal information, unless
otherwise stipulated by laws and regulations.
2.3 We will make statistics on the use of our products and/or
services, and may share these statistics with the public or third parties to
show the overall use trend of our products and/or services and/or form relevant
market satisfaction research reports, service improvement plans and other
research results. However, these statistics will not contain any of your
identification information.
2.4 When we display your personal information, we will desensitize
your information by including content replacement and anonymous processing to
protect your information security.
2.5 If we want to use your personal information for other purposes
not specified in this Policy, or the information collected for specific
purposes for other purposes, we will ask for your consent in advance by
presenting you the checking option for you to choose on your own initiative.
2.6 We hereby
remind you that if the information cannot identify your personal identity alone
or in combination with other information, it does not belong to your personal
information in the legal sense; if your personal identity can be identified by
your information alone or in combination with other information, the
information will be treated and protected as your personal information in
accordance with this Policy during its combined use.
3. Exceptions with
authorized consent
According to relevant
laws and regulations, your authorization and consent are not required for
collection of your personal information under the following circumstances:
(1) related to
national security and national defense security;
(2) related to
public safety, public health and major public interests;
(3) related to
judicial or administrative law enforcement such as criminal investigation,
prosecution, trial and execution;
(4) for the
purpose of safeguarding the life, property and other major legitimate rights
and interests of yours or other individuals, but is difficult to obtain your
consent;
(5) personal
information disclosed to the public by yourself;
(6) personal
information collected from legally publicly disclosed information, such as
legal news reports, government information disclosure and other channels;
(7) necessary
according to agreements signed with you and performance of relevant agreements
or other written documents;
(8) necessary for
maintaining the safe and stable operation of the provided products and services,
such as finding and handling the faults of products and services;
(9) personal
information necessary for carrying out statistics or academic research by
academic research institutions based on the public interest and is
de-identified in the results of academic research or description provided to
the outside world;
(10) other
circumstances stipulated by laws and regulations.
4. How we disclose
your personal data
IP-COM will
disclose your personal data only if the following conditions are met. IP-COM
will never disclose your personal data to a third party unless:
4.1 You have
expressly agreed:
Only after your
approval, IP-COM will disclose your personal data to other companies;
4.2 Disclose your
personal data to other IP-COM branches or authorized third parties:
IP-COM may need to
provide you with some services with the assistance of some partners, so IP-COM
needs to share some of your personal data with the partners to enrich our
services and meet your needs. For instance, when you decide to buy IP-COM
products online, IP-COM will need to submit your personal data to relevant
logistics manufacturers, so that these manufacturers can deliver the products
to you, or allow our partners to provide other customer services to you. IP-COM
strictly prohibits IP-COM branches or authorized third parties from using the
shared information for other purposes.
4.3 Disclose your
personal information as required by law:
At the request of
law, litigation, judicial or government authorities, IP-COM may provide your personal
information. If IP-COM involves reorganization, merger or liquidation, your
personal data may also be provided to the counterparty.
5. How we keep,
update, change or check your personal data
We will keep your
personal information for the period necessary to achieve the purposes described
in this Privacy Policy, unless required or permitted by law to keep such
information for a longer period of time. You should be responsible for the
accuracy of the personal information submitted and IP-COM will make
commercially reasonable efforts to ensure the accuracy of your personal
information. IP-COM will delete or change the information according to your
requirements. You can send emails to ip-com@ip-com.com.cn to contact us and
put forward your requirements. According to the terms and agreement of IP-COM,
you can manage your personal information at any time.
6. How we protect
your personal data
IP-COM will take
all reasonable precautions. We have used security measures in line with
industry standards to protect the personal information you provided from
unauthorized access, public disclosure, use, change, damage or loss.
We have
established special management systems, processes and organizations to ensure
the security of information:
(1) Establish a
strict data use and access system and adopt strict data access permission
control and multiple identity authentication technology to protect personal
information and avoid illegal use of data. We only allow authorized personnel
to access personal information and require them to perform corresponding
confidentiality obligations.
(2) Take special
data and technical security audit, and set up log audit and behavior audit.
At the same time,
we will also take other security measures:
(1) Establish data
classification and grading system, data security management specification, and
data security development specification to manage and standardize the storage
and use of personal information.
(2) Strengthen
safety awareness. We will also hold security and privacy training courses to
enhance the awareness of employees of the importance of protecting personal
information.
IP-COM will take
all reasonable and feasible measures to ensure that irrelevant personal
information is not collected. We will only keep your personal information for
the period required to achieve the purpose stated in the cost policy, unless
the retention period needs to be extended or permitted by law.
We will store in
China the personal information of users collected in China in accordance with
laws and regulations. We will not transmit your personal information abroad
unless there is a mandatory retention requirement by law.
We will keep your
personal information for you during your use of products or services. If you
close your account or actively delete your personal information, we will
continue to save your specific personal information for a period of time after
you closed your account or deleted your personal information in accordance with
laws and regulations such as the Electronic commerce law and the Cybersecurity
Law; For instance, the Electronic commerce law of the People's Republic of
China requires that the storage time of commodity and service information and
transaction information shall not be less than three years from the date of completion
of the transaction. When that date arrives, we will delete the information
immediately or anonymize it.
The internet
environment is not 100% secure. We will try our best to ensure or guarantee the
security of any information you send us. If our physical, technical or
management protection measures are damaged and result in unauthorized access,
public disclosure, tampering or destruction of information, and damage to your
legitimate rights and interests as a result, we will bear corresponding legal responsibilities.
If a personal
information security incident happened unfortunately, we will, in accordance
with the requirements of laws and regulations, timely inform you of the basic
situation and possible impact of the security incident, the disposal measures
we have taken or will take, the suggestions you can take to independently
prevent and reduce risks, and the remedial measures for you. We will timely
inform you of the relevant information of the event by such means as email,
letter, telephone, and notification. If it is difficult to inform the personal
information subject one by one, we will take a reasonable and effective way to
make an announcement.
At the same time,
we will, in accordance with the requirements of regulatory authorities,
actively report the disposal of personal information security incidents.
7. How we process
personal data of minors
If the law has
relevant provisions, IP-COM will not collect personal data of minors without
the consent of the guardian. We will only, to the extent permitted by law, or
obtain the consent of the guardian in accordance with local laws, or for the
protection of minors, use or disclose personal data about minors. The
definition of minors should take into account the applicable laws and the cultural
practices of various countries and regions.
8. Cookie policy
To ensure the
normal operation of our website, sometimes we will place small data files on
your computer or mobile device, which are called cookies. A cookie is a simple
text file stored on your computer or mobile device by the server of the website
and its contents can only be retrieved or read by the server. Each cookie is
unique to the browser. It contains some anonymous information, such as unique
identifiers, website names, and some digits and numbers. It allows websites to
remember information such as your preferences or shopping cart content.
Most large-scale
websites or internet service providers will enable the website to remember you
during your visit (using session cookies) or revisit (using persistent cookies)
to improve user experience. Cookies can help websites remember your settings
such as language, font size and other preferences you used when browsing
websites on your computer or mobile devices, so that you will not need to re-configure
such settings every time you return to the websites. If a website does not use
cookies, then every time you enter a new web page of the website, you will be
deemed as a new visitor. For instance, when you enter the detailed data and
move to another web page, the web page will fail to identify you or to keep you
logged in.
Our cookies will
not be used to identify your identity, but only to make the website work better
and more conveniently when you visit. If necessary, you can control or delete
cookies, or you can delete all cookies on your computer, or disable cookies in
most browsers. However, if you do, you may have to manually adjust some
preferences every time you visit our website.
IP-COM will not
use cookies for any purpose other than those described herein, nor will they be
used to collect any personal data for any other purpose.
9. Your rights
We will keep your
personal information for the period necessary to achieve the purposes described
in this Policy, unless required or permitted by law to keep such information
for a longer period of time. We guarantee that you exercise the following
rights to your personal information:
9.1 Access to your
personal information
You have the right
to access your personal information, except for exceptions provided by laws and
regulations. If you want to exercise the data access right, you can follow
these ways by yourself: log in to the web UI or application provided by IP-COM
using IP-COM ID. If you fail to access the personal information through the
above channels, you can contact us at any time by sending emails to ip-com@ip-com.com.cn.
9.2 Correction of
your personal information
If you find that
there are errors in your personal information processed by us, you have the
right to ask us to make corrections. You can apply for correction using the
methods listed in "1. Access to your personal information".
9.3 Deletion of
your personal information
You can request us
to delete your personal information in the following
cases: 9.3.1
if our handling of personal information violates laws and regulations;
9.3.2 if we
collect and use your personal information without your consent;
9.3.3 if our
handling of personal information violates the agreement with you;
9.3.4 if you no
longer use our products or services, or you closed your account;
9.3.5 if we no
longer provide products or services for you.
If we decide to
respond to your deletion request, we will also notify the entities that obtain
your personal information from us and ask them to delete it in time unless
otherwise provided by laws and regulations or these entities have obtained your
independent authorization.
9.4 Change of the
scope of authorization consent or authorization withdrawal
You can change the
scope of personal information you authorized us to continue to collect or
withdraw your authorization by such means as deleting information, closing a
service or function, setting privacy in the software, or applying permission
management. You can also withdraw all your authorization to our continuing to
collect your personal information by closing your account.
You also need to
understand that each business function needs some basic personal information to
be completed. When you withdraw your consent or authorization, we cannot
continue to provide you with the services corresponding to the withdrawal of
consent or authorization, nor will we process your corresponding personal
information. However, your decision to withdraw your consent or authorization
will not affect the previous personal information processing based on your
authorization.
9.5 Closing of
personal information subject account
You can apply for
closing of your account through customer service or through means we publicly
announced. After you close your account, you will no longer be able to log in
or use our products or services with your account. You will no longer be able
to log in or use the above services using this account. The points, orders,
qualifications and discounts you have obtained will be deemed to be abandoned
by you and you will not be able to continue to use them. You understand and
agree that we cannot assist you in resuming the above services.
If you decide to
close your IP-COM ID after careful consideration, you can close your account on
the relevant function page of our products or services you are using.
You can email to ip-com@ip-com.com.cn at any time or call 400-665-0066 to contact us
for account closing.
For affairs
requiring manual processing, we will complete the processing within 15 working
days. After account closing, we will stop providing you with products or
services and delete your personal information according to your requirements,
unless otherwise stipulated by laws and regulations.
10. Update of this
Privacy Policy
10.1 IP-COM may
modify and update this policy from time to time. You can obtain the latest
version of the terms of this agreement by visiting www.ip-com.com.cn.
10.2 Without your
express consent, we will not limit your rights under this Policy. For major
changes, we will notify you in such forms as notification, pop-up window, and
email.
10.3 Major changes
referred to in this Policy include but are not limited to:
10.3.1 Major
changes in our service mode, such as the purpose, type and method of processing
personal information;
10.3.2 Major
changes in our ownership structure and organizational structure, such as owner
changes caused by such factors as business adjustment, bankruptcy, M & A,
and reorganization;
10.3.3 Changes in
main objects of user information entrusted processing, sharing, transfer or
public disclosure;
10.3.4 Major
changes in your rights and the way you exercise them during your use of our
services;
10.3.5 Changes in
the responsible department, contact information and complaint channel for
handling personal information security;
10.3.6 High risk
indicated by the user information security impact assessment report.
11. Contact us
If you have any
questions, comments or suggestions about our policy, you can send emails to ip-com@ip-com.com.cn to contact us. In most cases, we will reply
within 15 days.
Appendix:
Under this service, the names of the third-party SDKs we access
and the description of the operator are publicized as follows:
We will strictly detect the accessed third-party SDKs and publicly
explain the latest information of the accessed SDKs to you in a timely manner.
|
SDK
Name
|
Intended
Use
|
Function
Type
|
Involved
Personal Information
|
Storage of
Collected Information
|
|
com.huawei.hms
|
Provision
of QR code recognition for users
|
QR code
scanning
recognition
|
Operator
logo, network type, country code,
device model, Android version number, device type, times of
scanning, decoding time, code format
|
The SDK
will report the API invocation result to the BI server. The SDK encrypts the
data transmitted using HTTPS. BI data will be reported to the sites in
different areas for isolation according to the location of users, and will be
stored and protected by the BI server.
|
|
com.huawei.agconnect
|
Assistance
to com.huawei.hms in QR code recognition
|
QR code
scanning for recognition
|
/
|
/
|